For the complete documentation index, see llms.txt. This page is also available as Markdown.
Identities
The Identity detail page shows the full resolved profile for a single Identity — every attribute, where each value came from, and how the Identity connects to your directory.
Where this data comes from
Identity detail data is assembled from the Account records your Connectors have synced from your connected Source Systems. Attribute values, priority scores, and linked Accounts all reflect the most recent Sync.
Identity detail page for Aaliyah Bartlett showing Properties, Graph, History, and Assignments tabs, with an Attributes table listing fields, values, source systems, priority scores, and last-updated timestamps
The Properties tab shows each resolved attribute (department, email, job title, etc.) with a "winner" badge on the highest-priority value, plus the Source System that provided it and when it was last updated.
What you can do here
Action
What it does
Click Properties
Displays the full attribute table: field names, resolved values, source, priority, and last-updated timestamp.
Click Graph
Opens the relationship graph view for this Identity.
Click History
Shows the change history for this Identity's attributes over time.
Click Assignments
Lists the groups, roles, or entitlements assigned to this Identity.
Review the Attributes table
Identifies which Source System's value won for each field and at what priority level.
Review Linked Users
Shows the user records in your connected Target Systems that belong to this Identity.
Review Linked Accounts
Shows the Accounts from your Source Systems that have been merged into this Identity.
Review Machine Identities
Shows non-human accounts owned by this Identity. A count of zero means no Machine Identities are currently linked.
Understanding field names
Field names in the Attributes table (for example, first_name, user_principal_name, external_id) reflect the identifiers used in your source systems' data model. These are the raw field keys AOH Sync receives from each Source System; they are not display labels. Use the SOURCE and PRIORITY columns to understand which system provided each value and why it was selected.
Understanding priority resolution
When multiple Accounts contribute a value for the same field, AOH Sync uses a priority score to decide which value to display on the Identity. The row marked winner is the value that all downstream systems and reports use. The priority number shown is the weight assigned to that Source System in your Connector configuration — higher numbers win.
