Machine Identities
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The Machine Identities screen lists every non-human account AOH Sync has identified across your connected Source Systems — service accounts, automation users, shared mailboxes, and application identities.
Machine Identities are identified from the account data your Source Systems provide during each Sync. AOH Sync classifies accounts as Machine Identities either automatically, based on Machine Identity Rules configured on your Connectors, or manually when you flag an account from the Accounts screen. Each Machine Identity carries a risk score, a type classification, an owner, and a status derived from the source data.

The Machine Identities screen shows all confirmed and suggested non-human accounts. The Risk column displays a numeric score on a 0–1 scale (higher is riskier) with a color-coded bar: green for low, yellow for medium, and red for high. The Type column classifies each account as application, automation, service account, or system.
Switch between Confirmed and Suggestions tabs
Confirmed shows accounts already classified as Machine Identities. Suggestions shows accounts AOH Sync has automatically identified as likely Machine Identities based on your Machine Identity Rules, pending your review.
Sort any column
Click a column header to sort the list by Name, Type, Owner Identity, Risk (0–1 scale), or Status.
Refresh
Reloads the list to show data from the most recent Sync.
Details
Opens the full record for a Machine Identity, including its classification, owner, risk history, and associated accounts.
Review confirmed Machine Identities The Confirmed tab shows all accounts your team has designated as Machine Identities. Check the Risk column — a score close to 1.0 (shown in red) indicates an account that may need attention. Click Details to investigate further.
Review suggestions Switch to the Suggestions tab to see accounts AOH Sync flagged automatically. Confirm or dismiss each suggestion to keep your Machine Identity list accurate.
Track ownership Use the Owner Identity column to verify that every Machine Identity has a responsible owner. Accounts with no owner (shown as —) should be reviewed and assigned.
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