Action Center
The Action Center surfaces actionable issues across your connected systems — data gaps, ownership problems, and configuration findings — so you can resolve them before they become risks.
The Action Center groups issues by category. The Data section surfaces data quality issues — each with a severity badge (HIGH, MEDIUM, or LOW) and a direct action button. A separate Users / People section lists individual user-level findings.
What you can do here
Review Configuration section
Shows any setup or connection issues that need attention.
Review Sync section
Shows any issues with recent Sync runs across your Connectors.
Review System section
Shows any platform-level issues affecting AOH Sync.
Review Data section
Shows data quality issues such as users with no activity data (MEDIUM), unmatched Accounts (HIGH), unowned enterprise applications (HIGH), Machine Identities with no technical inheritor (MEDIUM), and groups with no members (LOW).
Review Users / People section
Lists individual user records with specific findings, such as no sign-in, lifecycle, or source-updated data on any linked account.
Click Open source systems
Opens Source Systems so you can investigate why users have no activity data.
Click Resolve orphans
Opens the Orphaned Accounts view to resolve Accounts with no matching Identity.
Click Review machine identities
Opens the Machine Identities view to assign owners or technical inheritors.
Click Review access management
Opens Access Management to address groups that have no members.
Click View accounts
Opens the Accounts view for the specific user listed in the Users / People section.
Click × on an issue
Dismisses that issue from the active list.
Toggle Show dismissed
Reveals issues you have previously dismissed, so you can review or restore them.
How to use it
Open the Action Center Click Action Center in the left navigation. The badge next to the label shows the current number of open issues.
Review each section Work through Configuration, Sync, System, Data, and Users / People sections. Items with a HIGH badge should be addressed first.
Act or dismiss Click the action button on each item (for example, Resolve orphans) to go directly to the relevant page, or click × to dismiss items you have already handled elsewhere.
How to investigate and resolve an issue
Use the Action Center as a daily triage queue: work from HIGH to LOW severity, act on each item, then dismiss what you have handled.
Open the Action Center
Click Action Center in the left navigation. The badge next to the label shows the total number of open issues.
Identify the highest-severity items
Scan the DATA section for HIGH badges first — these represent the most urgent risks. The two HIGH items on a typical tenant are unmatched Accounts ("accounts matched to no person") and unowned service principals ("service principals have no owner"). MEDIUM items (no activity data, no technical inheritor) and LOW items (empty groups) can follow.
Open an item's detail view
Click the action button on the right side of the issue card to go directly to the relevant screen:
Users with no activity data
Open source systems
Source Systems page
Accounts matched to no person
Resolve orphans
Orphaned Accounts view
Service principals with no owner
Review machine identities
Machine Identities view
Machine identities with no technical inheritor
Review machine identities
Machine Identities view
Groups with no members
Review access management
Access Management page
Take the resolution action
On the destination screen, assign ownership, match the Account to an Identity, or remove the stale record as appropriate. Return to the Action Center once you have addressed the item.
Dismiss resolved or accepted items
Click × on an issue card to dismiss it from the active list. For the Users / People section, click Dismiss all (21) to clear all individual user findings at once.
To review items you have dismissed, toggle Show dismissed in the top-right corner of the Action Center.
Dismissals are recorded in AOH Sync so you can always surface them again with Show dismissed. Dismissing an item does not fix the underlying data — it acknowledges that you have reviewed it.
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