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Graph Visualization

CloudSync's Graph Visualization feature lets you explore identity relationships visually, making it easy to understand organizational structures and group memberships.

Overview

The Graph Explorer displays users, groups, and their relationships as an interactive network diagram. You can navigate, search, filter, and drill down into specific areas of your organization.

Who This Is For

  • Administrators understanding organizational structure

  • Operators investigating user relationships

  • Anyone needing visual insight into identity data

Prerequisites

  • ✅ Logged into CloudSync

  • ✅ At least Viewer role

  • ✅ Data has been synced (graph needs data to display)

Accessing Graph Visualization

1

Log in to CloudSync

Sign in with your account.

2

Open Graph Explorer

Click Graph Explorer in the sidebar.

3

View the graph

The graph loads with your identity data.

Understanding the Graph

Node Types

Nodes represent entities in your identity system:

Node
Shape
Color
Represents

👤 User

Circle

Blue

Individual user

👥 Group

Hexagon

Green

Security or distribution group

🏢 Department

Square

Purple

Organizational unit

📍 Location

Diamond

Orange

Office location

Edges (Connections)

Lines between nodes show relationships:

Line Style
Meaning

Solid line

Direct relationship (member of, reports to)

Dashed line

Indirect relationship (through group)

Arrow direction

Points from child to parent

Node Size

  • Larger nodes = More connections

  • Smaller nodes = Fewer connections

A large group node has many members; a large user node may be a manager with many reports.

Navigating the Graph

Mouse/Trackpad Controls

Action
How

Pan

Click and drag background

Zoom in

Scroll up / pinch out

Zoom out

Scroll down / pinch in

Select node

Click on it

Multi-select

Ctrl/⌘ + click

Keyboard Controls

Key
Action

+ / =

Zoom in

-

Zoom out

0

Reset zoom

Arrow keys

Pan

F

Focus on selection

Esc

Clear selection

Selecting and Inspecting Nodes

Click a Node

1

Node highlights

The clicked node highlights with a glow.

2

Info panel appears

An info panel appears on the right with details.

3

Connected nodes highlight

Connected nodes are highlighted to show relationships.

Info Panel

The info panel shows details about the selected node.

For Users:

For Groups:

Filtering the Graph

Search

1

Focus the search

Click the Search field (or press /).

2

Enter query

Type a name, email, or group name.

3

Select result

Matching nodes highlight. Click a result to focus on it.

Filters

1

Open Filters

Click the Filter icon (funnel).

2

Toggle node types

Toggle node types on/off:

  • ✅ Users

  • ✅ Groups

  • ✅ Departments

  • ✅ Locations

3

Apply

Graph updates immediately.

Department Filter

1

Open Filters

Open the Filters panel.

2

Select Departments

Under Departments, select one or more.

3

View results

Only users/groups in those departments appear.

Graph Layouts

Choose how nodes are arranged:

Layout
Best For

Force-directed

General exploration (default)

Hierarchical

Reporting structures

Circular

Group memberships

Tree

Manager-report relationships

Change Layout

1

Open layout menu

Click the Layout button (grid icon).

2

Select layout

Choose a layout from the list.

3

View change

Graph re-arranges (animated).

Common Tasks

View a User's Manager Chain

1

Search for the user

Find the user using Search.

2

Select user

Click their node.

3

Show hierarchy

In the info panel, click Show Hierarchy. The graph expands upward to show the manager chain.

See All Members of a Group

1

Find the group

Search for or navigate to the group.

2

Select group

Click the group node.

3

Expand members

In the info panel, click Expand Members. All direct members appear around the group.

Find Users Without a Manager

1

Open Filters

Open the Filters panel.

2

Enable orphans

Enable Show Orphans.

3

Review results

Nodes without manager relationships highlight. Review and investigate in HR system.

Trace Group Memberships

1

Select a user

Click a user node.

2

Show groups

In the info panel, click Show Groups. All groups the user belongs to appear.

3

Inspect group

Click a group to see other members.

What You Should See

A well-connected graph shows:

  • Clusters around managers and departments

  • Hubs (large nodes) at group and department centers

  • Orphans (isolated nodes) indicate potential data issues

Healthy Graph

Potential Issues

  • Isolated nodes — Users with no connections (check manager assignment)

  • Missing groups — Expected groups not appearing (check group sync)

  • Unexpected connections — Review for data accuracy

Troubleshooting

Graph is empty

Cause
Solution

No syncs completed

Run a sync first

Filters hiding all nodes

Reset filters

Loading error

Refresh the page

Graph is too cluttered

Solution
How

Filter by department

Show only one department

Increase zoom

Zoom out for overview

Use hierarchical layout

Better for large orgs

Search and focus

Find specific areas

Graph loads slowly

Cause
Solution

Large organization (10k+ users)

Use filters to limit scope

Browser limitations

Try Chrome or Edge

Many relationships

Collapse groups (don't expand all)

Next Steps

Related Topics

  • Users and Groups — Understand identity data

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